Building resilience and trust in crisis preparedness
The recent independent report on Australia’s COVID-19 response presents a valuable opportunity to examine why businesses and organisations should strengthen trust, resilience, and transparency in challenging environments. Whether navigating complex stakeholder relationships or meeting heightened public expectations, there are key insights that can be applied for future crisis preparedness and to help build community confidence. A reminder too – trust, clarity, and adaptability are not just crisis management tools; they should be key principles for sustained growth and connection. 1.…